9:04
RETURNS VIDEO FINAL
TNT Fireworks - California & Nevada
Overview
This video details the crucial process of returning unsold merchandise and settling financial balances after a fundraiser. It emphasizes the importance of accurate inventory, proper packaging for transport, and necessary documentation. Key steps include understanding return logistics, utilizing provided tools like the sales aid kit, meticulously counting inventory (especially tricky items), correctly labeling and packing boxes with hazardous materials in mind, and ensuring all required paperwork, such as shipping papers and hazmat exams, is complete for transport to the return center.
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Chapters
- Returns are essential for receiving credit for unsold items and settling any outstanding financial obligations to TNT Fireworks.
- You must coordinate with your area manager to confirm the correct return location and appointment time.
- Be prepared to pay any balances owed to TNT Fireworks with a check.
- All financial settlements and refunds are subject to an audit after the return center day.
Properly handling returns ensures you get credit for unsold goods and finalize your financial responsibilities, preventing future discrepancies.
Contacting your area manager to confirm you need to return merchandise to the designated location at 2 PM on Tuesday.
- Locate your sales aid kit, which contains a 'Return and Transportation Tools' folder.
- Inside the folder, you'll find a credit form for inventory, EX stickers for labeling boxes, and shipping papers.
- The kit also includes a list of EX and FC numbers to use with the stickers, and a DOT hazmat exam form to be filled out with your area manager.
- A roll of tape is provided for sealing boxes.
The sales aid kit provides all the necessary forms and materials to correctly document and prepare your merchandise for transport.
Finding the credit form, EX stickers, and shipping paper within the 'Return and Transportation Tools' folder of your sales aid kit.
- Use the credit form and return toolkit to meticulously count your inventory, focusing on individual selling units (e.g., bags, individual boxes) rather than bulk packaging (e.g., cases, bricks).
- Be aware of specific counting instructions for tricky items like assorted color snakes, poppets, firecrackers, Killer Bees, and smoke balls, where the 'each' unit is the individual bag or pack, not the larger container.
- Some items, like Morning Glories and Majestic Unicorns, are counted as a single unit per box or pack as sold.
- Ensure your counts are accurate to reflect exactly what needs to be returned.
Accurate inventory counts are critical for receiving proper credit for unsold items and for financial reconciliation.
Counting one bag of assorted color snakes as one 'each' unit, rather than counting the 32 individual snakes within the bag.
- Use 1.4G boxes and the provided EX labels, ensuring they are filled with product names, quantities, and the correct EX/FC numbers.
- Pack similar items together in boxes and fill any empty space with dunnage (paper or cardboard) to prevent shifting during transport.
- Seal boxes securely with 3-inch packing tape and affix the completed EX label to the side.
- For assortments, keep original boxes and use their EX/FC numbers, placing other assortments inside if needed, and always fill empty space with dunnage.
Proper packaging and labeling are essential for the safe and compliant transport of potentially hazardous merchandise.
Placing multiple boxes of poppets into a 1.4G box, filling the gaps with crumpled paper, and then taping an EX label with the poppet details onto the side.
- You must have two key documents when transporting merchandise: a shipping paper and a properly filled-out DOT hazmat exam.
- The shipping paper must detail the number of boxes, net explosive mass, and gross weight (under 1,000 lbs).
- Information for the DOT hazmat exam is typically found in separate DOT training materials.
- If you cannot locate these documents in your sales aid kit, contact your local TNT branch or representative for copies.
These documents are legally required for transporting hazardous materials and ensure compliance with safety regulations.
Ensuring your shipping paper correctly lists the total number of boxes, the calculated net explosive mass, and the total gross weight of all returned items.
Key takeaways
- Returns are a critical final step in the fundraising process, impacting both financial reconciliation and credit for unsold inventory.
- Proactive communication with your area manager is key to understanding return logistics and requirements.
- Accurate inventory counts, especially for uniquely packaged items, are vital for correct credit.
- Proper packaging and labeling of merchandise, particularly hazardous items, are non-negotiable for safe transport.
- All required documentation, including shipping papers and hazmat exams, must be complete and accurate to comply with transport regulations.
- The sales aid kit is your primary resource for all necessary forms and labeling materials.
Key terms
ReturnsSales Aid KitCredit FormEX Stickers/LabelsShipping PaperEX NumbersFC NumbersDOT Hazmat ExamSelling UnitDunnage1.4G BoxesNet Explosive MassGross Weight
Test your understanding
- What are the two primary reasons why the return process is important after a fundraiser?
- How should you prepare for your return appointment at the return center?
- Why is it crucial to count inventory in individual selling units rather than bulk packaging?
- What specific information needs to be included on an EX label for a box of merchandise?
- What are the two essential documents required for transporting merchandise, and what information should they contain?